Using a computerized agent external to an instant messaging (im) service for enhancing an im session managed by the im service

ABSTRACT

A method of adding a computerized agent to an instant messaging (IM) session managed by an IM service for identifying automatically textual instructions to perform a transaction related to participant(s) of the IM session, comprising: using a computerized agent subscribed to an IM service by a telephone number and participates in an IM session managed by an IM service to acquire text content in an IM session and analyzing at least the text content of the IM session to identify automatically textual instructions to perform a transaction from the user which uses the IM client module, automatically instructing an operation of the transaction and submitting by the computerized agent at least one IM message in the IM session. The at least one IM message is presented to the user using the IM module and is indicative of a performance or a denial of the transaction by the transaction performing entity.

RELATED APPLICATIONS

This application is a Continuation of PCT Patent Application No.PCT/IL2015/050302 having International filing date of Mar. 23, 2015,which claims the benefit of priority under 35 USC §119(e) of U.S.Provisional Patent Applications No. 61/969,189 filed on Mar. 23, 2014,62/053,248 filed on Sep. 22, 2014 and 62/092,344 filed on Dec. 16, 2014.The contents of the above applications are all incorporated by referenceas if fully set forth herein in their entirety.

FIELD AND BACKGROUND OF THE INVENTION

The present invention, in some embodiments thereof, relates to methodsand systems of performed financial transactions and, more specifically,but not exclusively, to methods and systems of performing financialtransactions in an instant messaging session.

Money transfer systems are well known. Many people use the services ofmoney transfer service providers to send funds to other people orbusinesses. Electronic communication and banking networks now allow suchtransactions to have nearly global reach. For example, a sender can goto a bank, provide funds and have the funds transferred to a recipientin any location, such as, China, Mexico, Ghana, New York, etc. Arecipient can go to a bank, provide proof of identity and receive fundsprovided by the sender.

SUMMARY OF THE INVENTION

According to some embodiments of the present invention, there isprovided a method of performing a financial transaction. The methodcomprises adding a computerized agent representing a transactionperforming entity as a participant to an instant messaging (IM) sessionmanaged by an IM service, the computerized agent being subscribed to theIM service by a telephone number, the adding is instructed by a userusing an IM client module, the IM client module running on a clientterminal and used to allow the user to participate in the IM session byinputting text content, analyzing the IM session to identifyautomatically instructions to perform a financial transaction from theuser which uses the IM client module, automatically instructing anoperation of the financial transaction, and receiving from thecomputerized agent an IM message in the IM session which is indicativeof a performance or a denial of the financial transaction by thetransaction performing entity and presenting the IM message to the user.

Optionally, the analyzing the IM session is performed by naturallanguage processing (NLP) of a plurality of messages documented in theIM session.

Optionally, at least one participant of the IM session is a beneficiaryof the financial transaction, the instructions are indicative oftransferring funds from a bank or a credit account of the user to the atleast one participant during the performance of the financialtransaction.

More optionally, the IM session is a group discussion between the user,the transaction performing entity agent, and the at least oneparticipant.

More optionally, the analyzing comprises extracting from the IM sessiondetails of the at least one participant to perform the financialtransaction.

More optionally, the at least one participant are added to the IMsession by the user.

More optionally, the at least one participant are added to the IMsession by the user.

More optionally, the method further comprises establishing an additionalIM session between the computerized agent and the at least oneparticipant to acquire payment data; wherein the operation is performedusing the payment data.

Optionally, the method further comprises establishing an additional IMsession between the computerized agent and the user to authenticate theuser; wherein the operation is performed when the user is authenticated.

Optionally, the method further comprises performing at least one ofinstructing the IM service to delete or mask at least some of theadditional IM session and sending the user a reminder to delete at leastsome of the additional IM session.

Optionally, the IM session is held between a plurality of humanparticipants including the user, a retailer and the computerized agent;wherein the instructions define a split of payment for a product sold bythe retailer to the plurality of human participants; further comprisingseparately authenticating the split or the financial transaction by anadditional IM session separately held between the computerized agent andeach of the plurality of human participants.

More optionally, the method further comprises acquiring payment datafrom the retailer; wherein the operation is performed using the paymentdata.

Optionally, the method further comprises adding an additionalcomputerized agent representing a retailer as an additional participantto the IM session; wherein the additional computerized agent analyzes anadditional IM message in the IM session which is received from the userto identify automatically a request to purchase a product or a servicefrom the retailer; wherein the additional computerized agent approves ordenies the request by adding a further IM message to the IM session;wherein the financial transaction is between the user and the retailer.

Optionally, the method further comprises acquiring payment data in adirect communication with the additional computerized agent; wherein theoperation is performed using the payment data.

Optionally, the financial transaction is a request from the transactionperforming entity to perform a bank account operation on a bank accountof the user.

Optionally, the IM client module is a messenger application which allowsthe user to message with a plurality of contacts from a contact list inaddition to performing the IM session.

Optionally, the instructions are encoded using at least one emoticon.

Optionally, the IM session comprises a plurality of text messages sentover a Transmission Control Protocol Internet Protocol (TCP/IP)protocol.

According to some embodiments of the present invention, there isprovided a system of performing a financial transaction. The systemcomprises a processor, a computerized agent subscribed to an IM serviceby a telephone number and set to participate as a transaction performingentity in an instant messaging (IM) session managed by an IM service,wherein the computerized agent is added to the IM session by a userwhich uses an IM client module, the IM client module runs on a clientterminal and used to allow the user to participate in the IM session byinputting text content, the computerized agent analyzes textual contentreceived from the user in the IM session which to identify automaticallyinstructions to perform a financial transaction, a financial transactionmodule which automatically instructs an operation of the financialtransaction by the transaction performing entity. The computerized agentadds to the IM session an IM message indicative of a performance or adenial of the financial transaction by the transaction performing entityand presents the IM message to the user.

Unless otherwise defined, all technical and/or scientific terms usedherein have the same meaning as commonly understood by one of ordinaryskill in the art to which the invention pertains. Although methods andmaterials similar or equivalent to those described herein can be used inthe practice or testing of embodiments of the invention, exemplarymethods and/or materials are described below. In case of conflict, thepatent specification, including definitions, will control. In addition,the materials, methods, and examples are illustrative only and are notintended to be necessarily limiting.

BRIEF DESCRIPTION OF THE SEVERAL VIEWS OF THE DRAWINGS

Some embodiments of the invention are herein described, by way ofexample only, with reference to the accompanying drawings. With specificreference now to the drawings in detail, it is stressed that theparticulars shown are by way of example and for purposes of illustrativediscussion of embodiments of the invention. In this regard, thedescription taken with the drawings makes apparent to those skilled inthe art how embodiments of the invention may be practiced.

In the drawings:

FIG. 1 is a flowchart of a method of performing a user initiatedfinancial transaction using a general IM editor, according to someembodiments of the present invention;

FIG. 2 is a schematic illustration of a transaction system for managingan addition of a transaction performing entity agent to a messagingsession to allow automatic identification and authentication offinancial transaction, initiated by a user using a user client terminal,according to some embodiments of the present invention;

FIG. 3 is a schematic illustration of the transaction system and theuser client terminal which are depicted in FIG. 2 and an IMcommunication system for allowing a beneficiary to sell products orservices in an IM session, according to some embodiments of the presentinvention;

FIGS. 4A and 4B are, respectively, a screenshot of a general IM editorthat presents an exemplary IM sessions between the user, a sale managingmessaging agent and the bank agent with exemplary IM messagestherebetween and a screenshot of the IM editor when presenting anauthentication session with the user, according to some embodiments ofthe present invention;

FIGS. 5A, 5B, and 5C are, respectively, a screenshot of a general IMeditor that presents an exemplary IM sessions between the user, a numberof his contacts and the bank agent with exemplary IM messagestherebetween, a screenshot of the IM editor when presenting anauthentication session with the user and screenshot of the IM editorwhen presenting a data acquisition session with one of the contacts inthe IM session, according to some embodiments of the present invention;

FIG. 6 is a screenshot of a general IM editor that presents an exemplaryIM sessions between the user and the bank agent with exemplary IMmessages therebetween, according to some embodiments of the presentinvention; and

FIGS. 7A and 7B are, respectively, a screenshot of a general IM editorthat presents an exemplary IM sessions between the user, a number of hiscontacts, a sale managing messaging agent and the bank agent withexemplary IM messages therebetween and a screenshot of the IM editorwhen presenting an authentication session with the user, according tosome embodiments of the present invention;

FIGS. 8A, 8B, 8C, 8D and 8E are screenshots and illustrations of an IMeditor at the payer side and an IM editor at a payee side during anexemplary IM session and a screenshot of a token based authenticationlanding page, according to some embodiments of the present invention;

FIG. 9 is a sequence chart of data flow between a transaction system, anIM service, a browser application and a credit provider system during anexemplary IM session, according to some embodiments of the presentinvention;

FIG. 10 is a sequence chart of data flow between a transaction system,an IM service, a browser application and a credit provider system duringan exemplary IM session initiated by the transaction system in responseto a user request or barcode reading, according to some embodiments ofthe present invention;

FIGS. 11A and 11B are screenshots of a browser presenting a checkoutpage enhanced with a web service facilitating checkout by an exemplaryIM session initiated by the transaction system, according to someembodiments of the present invention;

FIG. 12 is a screenshot of an IM editor at a client side during anexemplary IM session initiated in response to a web service user input,according to some embodiments of the present invention;

FIGS. 13A and 13B are schematic illustrations of printed media with QRcodes for scanning by a client to trigger an initiation of an exemplaryIM session, according to some embodiments of the present invention; and

FIG. 14 is a screenshot of an IM editor at a client side during anexemplary IM session initiated in response to a QR scanning by a user,according to some embodiments of the present invention.

DESCRIPTION OF SPECIFIC EMBODIMENTS OF THE INVENTION

The present invention, in some embodiments thereof, relates to methodsand systems of performed financial transactions and, more specifically,but not exclusively, to methods and systems of performing financialtransactions in an instant messaging session.

According to some embodiments of the present invention, there areprovided methods and systems of allowing a user to perform a financialtransaction, such as funds transfer from a bank account and/or a serviceor a product purchase using an IM service used for to send and receivemessages, pictures, audio notes, and/or video messages with a pluralityof contacts from a contact list, for example using Whatsapp™, Line™Skype™, Facebook Messenger™, Facebook™, Google Hangouts™, and/orTelegram messenger. The methods and systems are based on a computerizedagent that is associated with an identifier such as a telephone numberand added to a chat, such as an IM session with one or moreparticipants, by the user. This addition allows the computerized agentto receive IM messages, to analyze the content thereof, for instanceusing NLP techniques, and to identify instructions to perform financialtransaction(s) therein. The computerized agent can also performauthentication and/or data acquisition IM sessions to verify theidentity of the user who gives the instructions and/or to acquire datafrom beneficiaries which participate in the IM session. The aboveembodiments allows a user to use the same IM service he uses to messagefriends for transferring and/or receiving funds and for purchasingservices and products. The above embodiments allows the computerizedagent to respond to user questions and to request information therefromby sending text messages thereto in real time, for example few secondsafter receiving instructions from the user.

According to some embodiments of the present invention, computerizedagents are used by retailers to sell products or services. In suchembodiments, these computerized agents send and receive IM messages toreceive purchase order and/or to confirm purchase order details.

According to some embodiments of the present invention, the methods andsystems allows adding computerized agents to a group chat between two ormore human participants, allowing them to transfer funds between theirbank account, to purchase product(s) or service(s) together, tocoordinate a purchase of tickets and/or the like.

Before explaining at least one embodiment of the invention in detail, itis to be understood that the invention is not necessarily limited in itsapplication to the details of construction and the arrangement of thecomponents and/or methods set forth in the following description and/orillustrated in the drawings and/or the Examples. The invention iscapable of other embodiments or of being practiced or carried out invarious ways.

The present invention may be a system, a method, and/or a computerprogram product. The computer program product may include a computerreadable storage medium (or media) having computer readable programinstructions thereon for causing a processor to carry out aspects of thepresent invention.

The computer readable storage medium can be a tangible device that canretain and store instructions for use by an instruction executiondevice. The computer readable storage medium may be, for example, but isnot limited to, an electronic storage device, a magnetic storage device,an optical storage device, an electromagnetic storage device, asemiconductor storage device, or any suitable combination of theforegoing. A non-exhaustive list of more specific examples of thecomputer readable storage medium includes the following: a portablecomputer diskette, a hard disk, a random access memory (RAM), aread-only memory (ROM), an erasable programmable read-only memory (EPROMor Flash memory), a static random access memory (SRAM), a portablecompact disc read-only memory (CD-ROM), a digital versatile disk (DVD),a memory stick, a floppy disk, a mechanically encoded device such aspunch-cards or raised structures in a groove having instructionsrecorded thereon, and any suitable combination of the foregoing. Acomputer readable storage medium, as used herein, is not to be construedas being transitory signals per se, such as radio waves or other freelypropagating electromagnetic waves, electromagnetic waves propagatingthrough a waveguide or other transmission media (e.g., light pulsespassing through a fiber-optic cable), or electrical signals transmittedthrough a wire.

Computer readable program instructions described herein can bedownloaded to respective computing/processing devices from a computerreadable storage medium or to an external computer or external storagedevice via a network, for example, the Internet, a local area network, awide area network and/or a wireless network. The network may comprisecopper transmission cables, optical transmission fibers, wirelesstransmission, routers, firewalls, switches, gateway computers and/oredge servers. A network adapter card or network interface in eachcomputing/processing device receives computer readable programinstructions from the network and forwards the computer readable programinstructions for storage in a computer readable storage medium withinthe respective computing/processing device.

Computer readable program instructions for carrying out operations ofthe present invention may be assembler instructions,instruction-set-architecture (ISA) instructions, machine instructions,machine dependent instructions, microcode, firmware instructions,state-setting data, or either source code or object code written in anycombination of one or more programming languages, including an objectoriented programming language such as Smalltalk, C++ or the like, andconventional procedural programming languages, such as the “C”programming language or similar programming languages. The computerreadable program instructions may execute entirely on the user'scomputer, partly on the user's computer, as a stand-alone softwarepackage, partly on the user's computer and partly on a remote computeror entirely on the remote computer or server. In the latter scenario,the remote computer may be connected to the user's computer through anytype of network, including a local area network (LAN) or a wide areanetwork (WAN), or the connection may be made to an external computer(for example, through the Internet using an Internet Service Provider).In some embodiments, electronic circuitry including, for example,programmable logic circuitry, field-programmable gate arrays (FPGA), orprogrammable logic arrays (PLA) may execute the computer readableprogram instructions by utilizing state information of the computerreadable program instructions to personalize the electronic circuitry,in order to perform aspects of the present invention.

Aspects of the present invention are described herein with reference toflowchart illustrations and/or block diagrams of methods, apparatus(systems), and computer program products according to embodiments of theinvention. It will be understood that each block of the flowchartillustrations and/or block diagrams, and combinations of blocks in theflowchart illustrations and/or block diagrams, can be implemented bycomputer readable program instructions.

These computer readable program instructions may be provided to aprocessor of a general purpose computer, special purpose computer, orother programmable data processing apparatus to produce a machine, suchthat the instructions, which execute via the processor of the computeror other programmable data processing apparatus, create means forimplementing the functions/acts specified in the flowchart and/or blockdiagram block or blocks. These computer readable program instructionsmay also be stored in a computer readable storage medium that can directa computer, a programmable data processing apparatus, and/or otherdevices to function in a particular manner, such that the computerreadable storage medium having instructions stored therein comprises anarticle of manufacture including instructions which implement aspects ofthe function/act specified in the flowchart and/or block diagram blockor blocks.

The computer readable program instructions may also be loaded onto acomputer, other programmable data processing apparatus, or other deviceto cause a series of operational steps to be performed on the computer,other programmable apparatus or other device to produce a computerimplemented process, such that the instructions which execute on thecomputer, other programmable apparatus, or other device implement thefunctions/acts specified in the flowchart and/or block diagram block orblocks.

The flowchart and block diagrams in the Figures illustrate thearchitecture, functionality, and operation of possible implementationsof systems, methods, and computer program products according to variousembodiments of the present invention. In this regard, each block in theflowchart or block diagrams may represent a module, segment, or portionof instructions, which comprises one or more executable instructions forimplementing the specified logical function(s). In some alternativeimplementations, the functions noted in the block may occur out of theorder noted in the figures. For example, two blocks shown in successionmay, in fact, be executed substantially concurrently, or the blocks maysometimes be executed in the reverse order, depending upon thefunctionality involved. It will also be noted that each block of theblock diagrams and/or flowchart illustration, and combinations of blocksin the block diagrams and/or flowchart illustration, can be implementedby special purpose hardware-based systems that perform the specifiedfunctions or acts or carry out combinations of special purpose hardwareand computer instructions.

Reference is now made to FIG. 1, which is a flowchart 100 of a method ofperforming a user initiated financial transaction using a general IMeditor, such as Whatsapp™ and Line™ that is also used by the user forother purposes such as textual IM sessions with contacts, according tosome embodiments of the present invention.

The method allows a user to set an IM session with a transactionperforming entity agent by adding the transaction performing entity toan IM session and using the native text input user interface of the IMeditor, for example Whatsapp™ and/or Line™ application to type messaginginstructions which are analyzed by the transaction performing entityagent for performing the financial transaction. The messaginginstructions are optionally textual instructions which may or may notinclude emoticons and/or attachment and inputted using a messaging tool,such as an IM service client.

The transaction performing entity may be a retailer, a credit provider,for example PayPal™, a bank and/or the like. Optionally, after thetransaction performing entity agent identifies that the user ininterested in performing the financial transaction, for instance byapplying text analysis techniques, such as natural language processing(NLP) algorithms on the text of the IM session, the transactionperforming entity agent initiates using the IM editor an authenticationsession wherein credentials of the user are verified, for instance byrequesting identifying data and/or passwords via the native text inputuser interface. In such embodiments, the user performs financialtransactions by adding the transaction performing entity to an existingor new IM session, for instance without opening a browser, making acall, and/or being required to remember a URL or any other address. Atelephonic identifier such as a telephone number associated and verifiedby the transaction performing entity is optionally added to a contact inthe book address of the user. In use, the user adds the contact to an IMsession and type or otherwise input user instructions to perform thefinancial transactions, for instance type “please move 1000$ to mycurrent account from my saving account”, “please close 1000$ in a savingaccount”, “I want to purchase X” and “please transfer mummy 1000$”.

Optionally, the user messaging instructions indicate to the transactionperforming entity that additional contact(s) which are part of the IMsession are the beneficiary(ies) of the financial transaction. Theadditional contact(s) may be persons or computerized agents thatrepresent beneficiary(ies) such as any bank account holder, such as aperson or a company. For example, the instructions are “please transferto Danny and Joe 50$ each” or “please pay for meal number 5 atMcDonald™”. In such embodiments, the transaction performing entity agentmay be added to an existing IM session between the user and theadditional contact(s) and may establish a session with thebeneficiary(ies) for verifying financial transaction details. Forexample, after messaging instructions indicative of a financialtransactions are identified, a new IM session is established to verifythe beneficiary(ies) account details, for instance in a new private IMsession between the transaction performing entity and each of thebeneficiary(ies). The beneficiary(ies) may be human persons and/orcomputerized agents, also referred to as agents, which represent aretailer, service provider, and/or a dealer. The agents optionally runon an IM communication system, such as a server, that is set toautomatically communicate with an IM service for concluding financialtransactions held in an IM session, such as good and service purchases,for instance as described below. The IM service may be any system thatallows users who uses IM client modules, such as messenger applications,to send and receive messages, pictures, audio notes, and/or videomessages with a plurality of contacts from a contact list.

Optionally, the messages are encoded and/or set with a deletion term forenabling automatic deletion thereof from the memory of the sendingand/or receiving IM session participants after a period (e.g. fewseconds, minutes, and/or hours) and/or when a term is complied with. Forexample, the IM service is Telegram Messenger™ Optionally, the messagesare encoded in Transmission Control Protocol Internet Protocol (TCP/IP)protocol.

Reference is now also made to FIG. 2, which is a schematic illustrationof a transaction system 200 for managing an addition of a transactionperforming entity agent 201 to a messaging session to allow automaticidentification and authentication of financial transaction, initiated bya user using a user client terminal 210, according to some embodimentsof the present invention. The financial transaction may be between theuser and a bank/credit service system 220 or between the user and one ormore beneficiary(ies) using the bank/credit service system 220 astransaction facilitator.

The transaction system 200 is optionally implemented using one or morenetwork connected servers, each processor 205 based, which have a port206 for establishing communication with an IM service 202, for examplean existing IM service, such as Whatsapp™, iMessage™ or Line™. The port206 is optionally a cellular interface that allows emulating aconnection to the IM service 202 as a client which is identified by atelephone number, such as a Smartphone or a tablet. Such a cellularinterface runs a client application such as a Whatsapp™ and Line™, whichis registered to the IM service 202 using a phone number of thefinancial entity, for example a cellular network number authenticated inan SMS authentication process, as commonly known in the art.

The transaction system 200 further includes or connected to a memory ora database 207 that stores subscribers data, for instance user recordseach indicative of user account(s), such as bank account or a debitand/or credit accounts, credentials and user identifier, such as acellular phone, ID number and/or the like. For example, the database 207include records of bank account holders of a transaction performingentity such as a bank and/or records of credit account holders of atransaction performing entity such as a credit company. Optionally, auser account is an account documenting and storing digital currencies,such as Bitcoin. In such embodiments, the credit provider manages thetransfer of Bitcoin from one entity to the other.

The transaction performing entity agent 201 is set to receive messagesof an IM session from the IM service 202, for instance via port 206 andto perform text analysis which analyzes the IM communication to identifytext instructions indicative of requests from human users which aredocumented in the database 207 to perform financial transaction(s).

For example, a user uses an IM service client 211 installed on a userclient terminal 210, such as a smartphone, to establish an IM sessionthat includes the transaction performing entity agent 201 by adding acontact representing the transaction performing entity agent 201 to anIM session managed by the IM service 202. The user client terminal 210may be any device that includes a processor 214 for executing the IMclient module 211, for instance a general IM editor, and a presentationunit, such as a display 212 for presenting a graphical user interface(GUI) of the IM client module 211, for example the general IM editor.The IM client module 211 may be an installed application and/or a webservice that is running on the user client terminal 210. The user clientterminal 210 may be a handheld device or a wearable device such asGoogle GLASS™.

The transaction performing entity agent 201 analyses messages from theIM client module 211 to identify text instructions indicative offinancial transaction(s) and also set to respond to the textinstructions by replying to the text instructions with IM messages, forexample confirmation messages or queries for more data. In such amanner, the transaction performing entity agent 201 manages an IMconversation with the users, for example as further described below.

The transaction system 200 further executes a financial transactionmodule 208 which generates message(s) encoding instructions to performfinancial transaction(s).

The messages are forwarded to a bank/credit service system (s) 220 forprocessing of the financial transaction by the financial entity that isassociated with the transaction performing entity agent 201.

The transaction system 200 may ran a plurality of transaction performingentity agents 201 each for a different bank/credit service of differentbanks or service providers for completing financial transactions.Optionally IM sessions from different IM services 202 may be analyzedusing the transaction system 200.

Reference is now also made to FIG. 3, which is a schematic illustrationof the transaction system 200, the user client terminal 210, and an IMcommunication system 300 for allowing a beneficiary, such as a retaileror a service provider, to sell products or services in an IM session byan addition of a sale managing messaging agent 301 to a messagingsession to allow automatic participation in a financial transaction witha user, such as an IM session participant.

The IM communication system 300 is optionally implemented using one ormore network connected servers, each processor 305 based, which have aport 306 for establishing communication with the IM service 202. Theport 306 is optionally as port 206. The sale managing messaging agent301 receives instant IM communication addressed to a retailer or aservice provider from the IM service 202, for instance via port 306 andperforms a text analysis of the IM communication to identify purchaseinstructions indicative of requests from human users to purchase goodsor services and authentication messages from the transaction system 200.The sale managing messaging agent 301 is also set to respond to textinstructions identified from the text analysis and authenticationmessages by replying to the text instructions and the authenticationmessages with IM messages. Optionally, the text analysis module 309manages an IM conversation with the users and with the transactionsystem 200, for example as further described below. The sale managingmessaging agent 301 may use NLP processes for analyzing the IM sessioncontent, for example as known in the art. The sale managing messagingagent 301 may implement all or some of the functionalities of agent 201,allowing using the addition of a retailer agent to perform transactionwith the retailer and/or among a number of users.

For example, the IM communication system 300 identify in the text oremoticons used in an IM session between the user which uses the userclient terminal 210 and the sale managing messaging agent 301 a requestto purchase plane tickets and responds with additional details forconfirmation, an acceptance and/or a denial message, optionally aftermanaging a chat for acquiring and/or confirming details with the user,for instance a chat that requests seat preferences, time preferences,age and/or gender verification and/or the like.

Optionally, the sale managing messaging agent 301 implements the abovedescribe functions of the transaction performing entity agent 201. Insuch embodiments, a user may add the managing messaging agent 301 to anIM session without adding the transaction performing entity agent 201separately. The managing messaging agent 301 may manage a sale includingconducting the transaction, analyzing the text messages received beforeand/or after the addition thereof to the IM session.

According to some embodiments of the present invention, the salemanaging messaging agent 301 is set to coordinate a meeting or agathering location between the participants of the IM session. In suchembodiments, the sale managing messaging agent 301 may coordinate thearrival to a point of sale or service, for example to a concert hall, arestaurant, a theater and/or the like. A transaction related session maybe managed by the sale managing messaging agent 301 and/or thetransaction performing entity agent 201 after or before the serviceand/or products(s) are given the participants, for example as describedabove. Optionally, location of participants is monitored by a locallyinstalled module, such as an application. For example, the sale managingmessaging agent 301 represents a restaurant. In use, a table is reservedfor participants by adding the sale managing messaging agent 301 to anIM session and requesting a table, for example: “restaurant: pleasereserve a table for 6 for tomorrow at 2100”. A confirmation or anavailability suggestion may automatically follow. Few hours before theevent, the sale managing messaging agent 301 may send an IM message,reminding the participants about the upcoming event and location.Optionally, the sale managing messaging agent 301 can updateparticipants if needed, for example when a change of time is required orinstructed and/or the like. Optionally, may monitoring a location of aparticipant, automatic arrival or time to arrival data may be calculatedand presented to the members of the respective IM session by the salemanaging messaging agent 301, for example “John has arrived”. In the endof the event, one of the participant may instruct the sale managingmessaging agent 301 to provide the group with the bill, for example bytexting restaurant: “bill please”. The sale managing messaging agent 301is optionally synchronized with the billing system of the restaurant,can present the bill and the details thereof by adding a suitable textmessage to the IM session. The bill may be provided as an image. Thisallows paying the bill in any of the herein described methodologies, forexample by instructing one or more credit providers to pay or share thebill.

Optionally, the IM communication system 300 accesses a database 309,such as a client database to acquire details about the user, forinstance a client record, for instance based on the IM editor identifierthereof (e.g. a telephone number). The client record may include anaddress, demographic data, and/or historical purchases. In such amanner, a delivery may be conducted automatically after the financialtransaction is approved.

Reference is now made, once again, to FIG. 1. First, as shown at 101,the transaction performing entity which is added to an IM session,either new or existing by a user. The addition may be by an IM editor,such as an IM application installed on her client terminal, for instancea Smartphone, a tablet, or a wearable device, such as Google GLASS™, orby reading a machine readable code or in response to a browser userinput, for instance as described below. The addition is optionally doneby selecting a contact from the contact list of the IM application, forinstance a contact marked by the user as “My Bank” and associated withthe phone number of the bank. Optionally, the user uses a GUI which isexternal to the IM service for instructing the transaction performingentity agent 201 to initiate an IM session with him and one or moreother participants. For example, a user may input contact(s) and/orcontact details into a GUI of an application that is installed on theuser client terminal 210 and/or a browser GUI triggered by a userselection of a link or an interactive icon which may be presented on acertain webpage, for example as described below. The request isforwarded to the system 200 which instructs the transaction performingentity agent 201 to initiate a new IM session with the requesting userand the one or more other specified participants. It should be noted theIM session may be implemented on any asynchronous chat platform. In oneexample, the GUI is a browser generated window or banner having fieldsfor selecting or inserting contact details of one or more participantsand optionally a title for the new IM session.

Optionally, as shown at 102, the user adds one or more beneficiaries tothe IM session. The addition is optionally done by selecting contact(s)from the contact list. Optionally, a registration process is managed fora new user, either via a designated webpage or via the IM service, forexample by using the IM service as a platform for acquiring userregistration data such as name, ID, credentials, preferred paymentcredit provider and/or the like.

Now, as show at 103, the user input messaging instructions indicative ofa financial transactions, for example “forward 100$ to Ronnie”, “move100$ to a saving account”, “buy a ticket to Rolling Stones show inManhattan tomorrow” and/or the like. Messaging instructions may includeemoticons indicative of financial transaction and/or authenticationinformation such as user credential, optionally encoded. As shown at104, the messaging instructions are forwarded by the IM service 202 asan IM message to the transaction system 200 to be read by thetransaction performing entity agent 201. Optionally, each message to thetransaction performing entity agent 201 is preceded with a creditproviding entity name, for example bank (as shown in FIG. 5A, PayPal,Citi Bank, Bitcoin manager, and/or the like). This allows selectingadding a number of credits providing entities to an IM session andselecting one when needed. Optionally, the transaction performing entityagent 201 reads only messages which include a reference thereto. Thisassures the privacy of the participants, not giving an access to a chatcontent not related to the respective transaction. Optionally, thetransaction performing entity agent 201 read messages in the IM sessionwhich are not directed to him. This may be used for contextual analysis,allowing the transaction performing entity agent 201 to conclude, usingNLP analysis, who is paying, how much, when and for what. As shown at105, this may trigger the authentication of the user, for instance bysubmitting textual questions by the text analysis module 209 to the IMservice server 202 as inputs to the IM sessions. For example, the textanalysis module 209 submits a text message for authentication, forinstance “Danny, what is your password?”, or any security question. Thesubmitted text message may be part of the IM session or trigger theinitiation of a new IM session with the user. Optionally, theauthentication is held by a supporting authentication module, such as anapplication, presenting to the user a window with security questionsand/or depends for a password. The supporting authentication module maybe locally managed by a locally installed application and triggered bythe transaction system 200. In other embodiments, the supportingauthentication module is loaded by a browser locally installed in userclient terminal 210. For example, after the transaction system 200identifies that the user instructed the transaction performing entityagent 201 to perform a transaction, it triggers the presentation of aGUI on the display of the user client terminal 210, either by sending amessage to a locally installed application or by pushing data to thebrowser. The above allows authentication the transaction is a separateand secured session which is separated from the IM service 202.Additionally or alternatively, authentication may be acquired usingbiometric sensors which are installed in the user client terminal 210,for example a finger reading application, an image processingapplication which receive an output of the image sensor of the userclient terminal 210, a gesture analysis module, a typing pattern module,and/or the like.

Optionally, as shown at 106, the above may trigger acquiring informationfrom the beneficiary(ies), for instance by submitting textual questionsby the transaction performing entity agent 201 to the IM service server202 as inputs to the IM sessions.

For example, the text analysis module 209 submits a text message foracquiring account data, for instance “Ronnie, what is your account?”.The submitted text message may be part of the IM session or trigger theinitiation of a new IM session with the beneficiary(ies).

Optionally, details of the participants of the IM is extracted from theIM service or the IM service client to perform the financialtransaction, for example extracting the associated telephone number tofacilitate crediting or debiting an account associated therewith.

As described above, a beneficiary may be represented by an IMcommunication system, such as 300, which is set to automaticallycommunicate with the user and/or the transaction system 200 in the IMsession for concluding financial transactions. In such embodiments, thecommunication between the transaction system 200 and the IMcommunication system 300 may be encoded, for example text cyphered, inan IM session.

Now, as shown at 107, the financial transactions is processed by thebank/credit service system 220 based on the messaging instructions andoptionally the authentication and/or acquired beneficiaries data.Optionally, a reminder to delete any credentials given during the IMsession is sent to the user and optionally other participants of the IMsession. Optionally, the IM service is instructed to delete anycredentials given during the IM session. Optionally, the IM service isset to delete any communication that includes passwords and conductedwith the transaction performing entity 201. Optionally, access to the IMsession is password protected. Optionally, the IM service is set todelete any communication conducted with the transaction performingentity 201 and/or include sensitive information after a predefined time.

Optionally, as shown at 108, the status of the processed financialtransaction is received at the transaction system 200 and presented tothe user as part of the IM session, for example “financial transactioncompleted” or “financial transaction denied.”

Optionally, after the transaction is completed and/or after a predefinedperiod, for example after 1 minute, 5 minute, one day or anyintermediate period, the transaction performing entity agent 201 leavesthe IM session. Optionally, a participant may instruct the transactionperforming entity agent 201 to leave by typing “agent, please leavesession” or by entering an agreed icon(s).

In an exemplary scenario, a user creates an IM session by adding thecontact of the IM communication system 300 and the contact of thetransaction performing entity agent 201 to the IM session. FIG. 4A is ascreenshot of a general IM editor that presents an exemplary IM sessionsbetween the user, Ticketmaster agent and the bank agent with exemplaryIM messages therebetween wherein tickets are ordered from Ticketmasterand the bank is instructed to transfer money to Ticketmaster, based onmessaging instruction from a user. The user types or otherwise inputsinstructions to purchase concert tickets, as shown at 391. Theinstructions are processed by the sale managing messaging agent ofTicketmaster, for instance using NLP module. The IM communication system300 of Ticketmaster responds, as shown at 392, with a purchaseconfirmation request message and then with an order acceptance message,after receiving from the user the confirmation of the purchase details.As shown at 393, the bank is order to complete the transaction. Now, asshown at FIG. 4B, the transaction system 200 initiates an authenticationsession with the user and optionally a data acquiring session with thecommunication system 300 of Ticketmaster. When these sessions areconcluded with authentication of the transaction, the IM communicationsystem 300 instructs sending a delivery of the tickets to the physicaladdress or the virtual address of the user, either by asking the user oraccessing a receptive client record.

In another exemplary scenario, a user creates an IM session by addingthe contact of his friend(s) and the contact of the transactionperforming entity agent 201 to the IM session. FIG. 5A is a screenshotof a general IM editor that presents an exemplary IM sessions withexemplary IM messages wherein funds are transferred by a bank, based onmessaging instruction from a user, as shown at 400, to user selectedbeneficiaries. As shown at 401, the user type instructions to move fundsto his added friends. Now, the transaction system 200 analyzes to textinstructions in the IM to identify the request. Optionally, thetransaction system 200 initiates an authentication session with theuser, optionally in a separate IM session as exemplified in FIG. 5B.

Optionally, the transaction system 200 initiates a data acquisitionsession to acquire account details from the friends, for example asshown at FIG. 5C. When these sessions are concluded with authenticationof the transaction, the transaction system 200 instructs a financialentity, such as a bank to perform the financial transaction of fundtransfer to the friend. Optionally a notification about the completionsof the financial transaction is sent to the parties.

In another exemplary scenario, a user creates an IM session by addingthe contact of the transaction performing entity agent 201 to the IMsession to perform a bank account action. FIG. 6 is a screenshot of ageneral IM editor that presents an exemplary IM session with exemplaryIM messages wherein bank account operation is performed based onmessaging instruction from a user. The user type instructions to movefunds to or from a saving account or the like. Now, the transactionsystem 200 analyzes to text instructions in the IM to identify therequest and initiates an authentication session with the user. Whenthese sessions are concluded with authentication of the transaction, thetransaction system 200 instructs a financial entity, such as a bank toperform the financial transaction.

According to some embodiments of the present invention, the financialtransaction is a group purchase. In such embodiment, a number ofparticipants of an IM session, for example a group session forpurchasing a present are debited for a financial transaction that isinstructed by messaging instructions inputted as an IM message in the IMsession by one or more of the participants. FIG. 7A is a screenshot of ageneral IM editor that presents an exemplary IM session between a user,two of his contacts, a bank, and a selling entity, with exemplary IMmessages for ordering from a selling entity (Amazon in this example) aproduct and instructing a bank, based on messaging instruction from theuser, to split the charges for the order among participants of the IMsession. In such embodiments, two or more participants of an IM sessionmay agree to split charges of a purchase of a product, for example aniPad, for example by communicating with the IM communication system 300of a retailer, in this case Amazon. In use, one of the users adds thecontact of the IM communication system 300 (in this case Amazon) and thecontact of the transaction performing entity (in this case the bank) tothe IM session with the participants. This allows the transaction system200 and optionally the IM communication system 300 to receive messaginginstructions by analysis of the text and/or emoticons in the IM session,and splitting the charges among the participants. In such embodiments,the transaction system 200 may initiate a separate authenticationprocess with each one of the participants, for example as shown at 7B,and optionally with the IM communication system 300, for examplesimilarly to the described above. In such embodiments, while theapproval and/or the readiness to participant in a financial transactionis deduced from textual analysis of the text in one IM session, a numberof separate new IM sessions may be used to authenticate the financialtransaction and optionally to acquire payment means data. The aboveembodiments allow the group of participant to place a cumulative orderwithout having to access separately a dealer website or a dealerapplication. Optionally, when a participant fails to approve thetransaction, a new division of payments may be suggested to the otherparticipants of the IM session to approve. For example, new IM messagesare loaded by the transaction performing entity agent 201 to split thecharges accordingly. Optionally, new participants may be added to the IMsession, allowing calculating a revision of the charges.

The above embodiments allows the group of participant to place acumulative order to a product, splitting the cost between them withouthaving to use only one account for the whole cost. From the transactionperforming entity point of view, the placed order is processed when thepayments are divided to a number of different accounts (e.g. bank,credit, or debit accounts). This allows a number of people to purchasean expensive gift or a shared product, such as a coffee machine to aclassroom or a lab.

Similarly to the described above, a direct communication between thetransaction system 200 and the IM communication system 300 may beestablished to validate and/or complete the transaction.

Similar to the above, products for each participants may be added in asingle IM session, for example a T-shirt per participant, a basketballticket per participant, a television set per participant, or a serviceper participant, such as an access to a multiplayer game or a video ondemand content. In such embodiments, the messaging instructions may be“we would like to order basketball tickets to all of us”, “we would liketo participate together in an online game X” and/or the like. From thetransaction performing entity point of view, the placed order may beprocessed together so as to allow allocating nearby seats for groupmembers (e.g. to a concert or a sport game), and/or any group relatedactivity.

It should be noted, as exemplified in FIGS. 4A, 5A, and 7A that the IMclient module may also be used by the user to communicate with IMsession participants which may or may not be involved in the financialtransaction.

According to some embodiments of the present invention, a contact of thetransaction performing entity agent 201 and/or the sale managingmessaging agent 301 is suggested to a user browsing to a website thatallows paying using the above described systems and/or methods. Thecontact may be associated with an interactive icon, a text line, forinstance “PayChat Now”, or a link to a contact, triggering thedownloading of the respective contact(s) in response to a userselection. In some embodiment, a user selection on an icon or a linkwill trigger an invitation of the user to an IM session with thetransaction performing entity agent 201 and/or the sale managingmessaging agent 301. In such embodiments, the user may be required toprovide his phone number to allow the system to connect the transactionperforming entity agent 201 and/or the sale managing messaging agent 301thereto automatically. A GUI may also allow the user to request anautomatic initiation of a new IM session with two or more humanparticipants. For example, in response to the user selection and/orbrowsing action(s) a GUI, such as a window which allows the user toinput contacts and/or contact details and optionally a group name ispresented to the user. This allows the user to request a generation of agroup IM session with the transaction performing entity agent 201 and/orthe sale managing messaging agent 301 from a certain web document suchas a webpage and/or from an application facilitating sending such groupIM session initiation requests. In such embodiments, registrationprocess may be held separately with each one of the invitees, optionallyindependently, for example as described above. The group IM sessioninitiation is optionally managed by the transaction performing entityagent 201 and/or the sale managing messaging agent 301, for example asif a human participant request a group generation.

Optionally, the transaction performing entity agent 201 and/or the salemanaging messaging agent 301 are set to instruct users how to use thesystems 200 and/or to perform registrations, 300, for example inseparate IM sessions.

In one example, a user uses a browser installed in the user clientterminal 210 to visit a webpage promoting a product, such as a tablet.In use, the user selects an icon presented on the webpage, for examplean icon marked with a “PayChat service” icon.

In response to the selection of the icon, a window is presented to theuser, allowing him to select one or more contacts and optionallypresents him with suggested name for a group session, for instance “ourtablet present”. The user selects one or more of his contacts, forexample from a list updated based on his contacts and optionally inputhis name or nickname. Optionally, details for an addressee for thepurchase are also acquired via the window. In this example, the userinput his name, Dani and the addressee name, Roni. The window alsoallows the user to indicate how the payment will be divided, optionallyafter presenting an even division as a default. Optionally, the windowis dynamically generated based on the product(s) or service(s) which arepresented to the user. In such a manner, when the user is in a webpageselling a tablet, the window will relate to details regarding the priceand/or features of the sold product in the window for the user toconfirm. Additionally or alternatively, details extracted from thewebpage are forwarded to the system 200 for allowing the respectiveagent to manage the IM session accordingly, presenting suitable productor service details to the participants of the IM session.

The system 200 instructs the sale managing messaging agent 301 toinitiate a group session with the selected contacts. The sale managingmessaging agent 301 generates via the IM service 202 a new group sessionand adds an opening IM message “Dani invite you to share a buy of atablet for Roni, the price is 50$ per participant”.

User inputs made with the window and optionally an analysis of data froma respective webpage, such as the icon hosting webpage are forwarded tothe system 200. The system 200 computes a message accordingly. Theselected contacts, now participants of the IM session, can now completethe purchase as described above, for example with reference to FIGS. 7Aand 7B. A transaction performing entity agent 201 may be added to thesession, either automatically by matching the user(s) with respectivedocumented user records or manually by any of the participants.

In another example, a user accesses a GUI presented by an application toinput data regarding a desired transaction. The data may include productand/or service description and/or a link to a respective webpage,contacts and/or contact details, a name, a title, and/or a presentaddressee. The GUI forwards the data to the system 200 which instructsthe transaction performing entity agent 201 and/or the sale managingmessaging agent 301 to initiate an IM session accordingly. The link maybe to a website of the credit provider, for instancewww(dot)Citibank(dot)com/paywithpaychat/=citi&oq=citi&aqs=chrome(dot)69i57j015(dot)183where 69i57j015(dot)183 is a token value.

Reference is now made to FIGS. 8A-8E, which are screenshots andillustrations of an IM editor at the payer side and an IM editor at apayee side during an exemplary IM session and a browser rendering anauthentication landing page browsed by a token based link, according tosome embodiments of the present invention. It should be noted thathereinbelow reference to agent 201 may be interoperated also asreference to agent 301. Reference is also made to FIG. 9, which is asequence chart of data flow between a transaction system 200, the IMservice 202, a browser application running on the client terminal 210and the credit provider system 220 during the exemplary IM session,according to some embodiments of the present invention. The processdepicted by FIGS. 8A-8E and FIG. 9 allows the credit provider system 220to provide a token, for example a single use time dependent token, forauthenticating an IM session and/or a password during the exemplary IMsession. The token allows the credit provider system 220 to create awebpage which is designated for a transaction defined in the exemplaryIM session and linked by a link created with the token. In such amanner. the created webpage may include detail about the transactionand/or the payer and/or the beneficiary (e.g. payee) in advance.Moreover, the link may be to a server if the credit provider system 220.In such a manner, the user knows that his credentials, for example hispassword, are directly provided to the credit provider system 220 andnot via the agent 201/301 and/or the IM system 202. The token may be alink, a portion of a link, or any instructions to generate a link. Thelink may be any web reference such as a Uniform Resource Locator (URL)and a Universal Resource Identifier (URI).

First, as shown at 801, message(s) inputted using the IM editor runningon the client 210 to the IM service 202 is intercepted using thetransaction performing entity agent 201. The messages are optionallyaddressed to the agent which was added to the IM session, for instanceby the payer, for example as described above.

Transaction details and information about the payee (and about the payerwhen not known) are extracted from the message(s). As shown at 802,optionally, a transaction approval message is formulated and forwardedby the transaction performing entity agent 201 to the payer, for exampleas described above.

Now, as shown at 803, the transaction details and information about thepayee and payee are forwarded to the credit provider system 220 via thenetwork 205, optionally with a unique ID allocated for the transactionby the system 200.

This allows the credit provider system 220 to record the transactionrequest, verify the payer and/or payee details to generate a token,optionally single usage time dependent token. In parallel, the creditprovider system 220 or a service controlled by it generates a paymentapproval webpage which is set to be browsed to by a token based linkthat includes the token or a portion thereof.

As shown at 804, the token is forwarded to the system 200 that generatesa token based link accordingly. As shown in 901, the link is forwardedto the payer in an IM session with the credit provider, optionallyseparately from the payee. By activating the link a browser running onthe client is instructed to browse automatically to the generatedpayment approval webpage. The generated payment approval webpage runs aGUI facilitating the payer to input a password and/or to select or adapta payment method. As shown at 805, for example, FIG. 8E depicts such anexemplary landing page. Acquired password or any other credentials areforwarded to the credit provider system 220. Optionally, the browserrendering the landing page is minimized after the credentials aresubmitted, allowing the user to automatically proceed in the IM sessionusing the IM editor without having to actively reload.

As shown at 806, optionally in parallel, the system 200 and thetransaction performing entity agent 201 initiate an IM session toacquire an account or any other destination from the payee. For example,902 is an exemplary IM message sent to a registered payee and 903 is anexemplary IM message sent to an unregistered payee. Registration tounregistered payee may be done via a designated webpage or website, forexample as described above. As shown at 807, the account is forwarded tothe credit provider system 220 by the system 200 and the transactionperforming entity agent 201.

This allows the credit provider system 220 to complete the transaction,for example as described above.

By authenticating the credentials of the payer by using a webpage or aweb service which is external to the IM service 202, the password of thepayer is not exposed to the IM service or even to the transactionperforming entity agent 201, allowing the payer to perform a transactionwithout exposing his credentials to any third party which is not thecredit provider system 220. Moreover, the link token and/or the passwordmay be forwarded using Secure Socket Layer (SSL) protocol where thewebpage may be stored in a Secure Hypertext Transfer Protocol (HTTPS)host. The token may be generated using a random token generator.

The above example describes how a user action of adding an agent to anIM session, such as a group session allows the agent to participate inthe IM session. According to some embodiments, the agent is added to anIM session established in response to another user action, for exampleusing a camera of a client terminal running the IM module to scan abarcode or QR code or using a browser to access a GUI facilitating theuser to input his cellular number or another peer cellular number forperforming a transaction. These user actions signal the system 200 toinstruct the agent 201 to establish the IM session with the actionperforming user. For instance, the QR reading triggers the sending of amessage from the user with his ID or cellular number to the system. Inanother example, a user interface, for instance added to a web documentsuch as a webpage using a Software Development (SDK) is used for sendinga message to the system 200 to instruct the agent 201 to establish theIM session with the action performing user.

Reference is now made to FIG. 10, which is a sequence chart of data flowbetween the transaction performing entity agent 201 of the transactionsystem 200, the IM service 202, a browser hosted in the client 210 andthe credit provider system 220 during an exemplary IM session initiatedby the transaction system in response to a user request in a webpage ora barcode reading, for example a scanning of a quick response (QR) code,according to some embodiments of the present invention.

As described above, IM transaction session may be induced by thetransaction performing entity agent 201 in response to a requestreceived from a user. Optionally, the user submits a request for an IMtransaction session, together with his cellular number, optionally in awebpage of a retailer. For example, FIGS. 11A and 11B are screenshots ofa webpage rendered using a browser and including a checkout pageenhanced with a web service button 1101 facilitating checkout by anexemplary IM session initiated by the transaction system 200, accordingto some embodiments of the present invention. In use, the user pressesthe button 1101 and in response a window 1102 is opened. The window mayallow the user add contact(s) to the chat, adding them to the IM sessionso as to allow her to consult with them and to present them informationabout the price. Moreover, a group purchase of a product or a servicepromoted in a webpage from which the IM session was triggered (e.g.group purchase for the user and loaded contacts) may be managed by thetransaction performing entity agent 201. In such an embodiment, theagent may be the managing messaging agent 301, a retailer agent (e.g.Amazon agent) that may also function as the transaction performingentity transaction performing entity agent 201, for instance asdescribed above or a pair of agents, one of the retailer and another ofthe transaction performing entity agent.

As shown at 1110, a web service associated with the pressed buttonforwards the inputted cell number, together with information about aservice or a product in the webpage, to the system 200. The informationmay be extracted from a designated metadata, queried by the web service,copied from designated field, loaded by a service at the client side orat a server or a proxy side and/or the like. The number is optionallymanually provided or confirmed by the user. The system starts a sessionwith the user, using the loaded number, for example see FIG. 12 which isa screenshot of an IM editor at a client side during such an exemplaryIM session initiated in response to a web service user input, accordingto some embodiments of the present invention. Optionally, the agent201/301 submits a message which requests for a delivery terms, forexample preferred address and/or delivery service level. Optionally, thedelivery terms, for example the address are automatically extracted fromthe client record at the retailer, for instance by allowing the agent toquery customer relationship management (CRM) and/or Enterprise ResourcePlanning (ERP) databases of the retailer. The agent 201/301 optionallyprovides a link to an authentication webpage, for example as depicted inFIG. 8E. Optionally, the agent 201/301 submits promotions to services orproducts which are related to the transaction, either according toinstructions received from the retailer or by analyzing the purchasedetail. This may be used to change the purchase detail, for instance byadding products or services and/or by adding coupon number(s) and/or thelike. Credentials may be acquired as described above, for instance withreference to FIGS. 8A-8E. IT should be noted that the web service button1101 may be added in various stages of a checkout process, allowing theuser to complete checkout from a product or service page, from a cartpage and/or from a payment page.

As shown at 1111, a deal information approval may be requested from theuser. As shown at 1112, an indication about the selected product orservice is forwarded to the credit provider system 220, for instance ina computer network message. When approved, the credit provider system220 may respond with a token for facilitating a token based link forexample as described above and depicted in 1113. Transaction completionmay be based on acquisition and communication of a password as describedabove with reference to 804.

In some embodiments of the present invention, an IM session with theagent 201, the managing messaging agent 301, or a combination thereof istriggered in response to a QR code reading. In such embodiments, theclient may be used as a QR scanner, set to forward information about aproduct or a service associated with the QR code, together with a numberor ID of the scanning user, to the system. For example, FIGS. 13A and13B are schematic illustrations of printed media with QR codes forscanning by a client to trigger an initiation of an exemplary IMsession, according to some embodiments of the present invention, In use,the user can use a scanner application running on his client to scan aQR code associated with a product or a service in order to induce an IMsession for payment. For example, the QR of FIG. 13A may be scanned forpurchasing concert tickets and the QR of FIG. 13B may be scanned forpurchasing a guitar. Reading the QR may be indicative of a certainproduct, as in the IM session depicted in FIG. 14 or indicative of acertain retailer, for example a QR located on his or her desk or shopwindow.

Optionally the QR is placed in a shop window, allowing a bypass user topurchase a product which is presented in the shop window withoutentering the shop, simply by scanning a QR which is placed in proximityto a presented product. In such embodiments the product may be deliveredto the user. It should be noted that in such cases, the agent 201/301may present promotions to the user and/or assist him with questionsrelated to the product, for instance by using an NLP engine.

The methods as described above are used in the fabrication of integratedcircuit chips.

The flowchart and block diagrams in the Figures illustrate thearchitecture, functionality, and operation of possible implementationsof systems, methods and computer program products according to variousembodiments of the present invention. In this regard, each block in theflowchart or block diagrams may represent a module, segment, or portionof code, which comprises one or more executable instructions forimplementing the specified logical function(s). It should also be notedthat, in some alternative implementations, the functions noted in theblock may occur out of the order noted in the figures. For example, twoblocks shown in succession may, in fact, be executed substantiallyconcurrently, or the blocks may sometimes be executed in the reverseorder, depending upon the functionality involved. It will also be notedthat each block of the block diagrams and/or flowchart illustration, andcombinations of blocks in the block diagrams and/or flowchartillustration, can be implemented by special purpose hardware-basedsystems that perform the specified functions or acts, or combinations ofspecial purpose hardware and computer instructions.

The descriptions of the various embodiments of the present inventionhave been presented for purposes of illustration, but are not intendedto be exhaustive or limited to the embodiments disclosed. Manymodifications and variations will be apparent to those of ordinary skillin the art without departing from the scope and spirit of the describedembodiments. The terminology used herein was chosen to best explain theprinciples of the embodiments, the practical application or technicalimprovement over technologies found in the marketplace, or to enableothers of ordinary skill in the art to understand the embodimentsdisclosed herein.

It is expected that during the life of a patent maturing from thisapplication many relevant systems and methods will be developed and thescope of the term a message, a system, and a network is intended toinclude all such new technologies a priori.

As used herein the term “about” refers to ±10%.

The terms “comprises”, “comprising”, “includes”, “including”, “having”and their conjugates mean “including but not limited to”. This termencompasses the terms “consisting of” and “consisting essentially of”.

The phrase “consisting essentially of” means that the composition ormethod may include additional ingredients and/or steps, but only if theadditional ingredients and/or steps do not materially alter the basicand novel characteristics of the claimed composition or method.

As used herein, the singular form “a”, “an” and “the” include pluralreferences unless the context clearly dictates otherwise. For example,the term “a compound” or “at least one compound” may include a pluralityof compounds, including mixtures thereof.

The word “exemplary” is used herein to mean “serving as an example,instance or illustration”. Any embodiment described as “exemplary” isnot necessarily to be construed as preferred or advantageous over otherembodiments and/or to exclude the incorporation of features from otherembodiments.

The word “optionally” is used herein to mean “is provided in someembodiments and not provided in other embodiments”. Any particularembodiment of the invention may include a plurality of “optional”features unless such features conflict.

Throughout this application, various embodiments of this invention maybe presented in a range format. It should be understood that thedescription in range format is merely for convenience and brevity andshould not be construed as an inflexible limitation on the scope of theinvention. Accordingly, the description of a range should be consideredto have specifically disclosed all the possible subranges as well asindividual numerical values within that range. For example, descriptionof a range such as from 1 to 6 should be considered to have specificallydisclosed subranges such as from 1 to 3, from 1 to 4, from 1 to 5, from2 to 4, from 2 to 6, from 3 to 6 etc., as well as individual numberswithin that range, for example, 1, 2, 3, 4, 5, and 6. This appliesregardless of the breadth of the range.

Whenever a numerical range is indicated herein, it is meant to includeany cited numeral (fractional or integral) within the indicated range.The phrases “ranging/ranges between” a first indicate number and asecond indicate number and “ranging/ranges from” a first indicate number“to” a second indicate number are used herein interchangeably and aremeant to include the first and second indicated numbers and all thefractional and integral numerals therebetween.

It is appreciated that certain features of the invention, which are, forclarity, described in the context of separate embodiments, may also beprovided in combination in a single embodiment. Conversely, variousfeatures of the invention, which are, for brevity, described in thecontext of a single embodiment, may also be provided separately or inany suitable subcombination or as suitable in any other describedembodiment of the invention. Certain features described in the contextof various embodiments are not to be considered essential features ofthose embodiments, unless the embodiment is inoperative without thoseelements.

Although the invention has been described in conjunction with specificembodiments thereof, it is evident that many alternatives, modificationsand variations will be apparent to those skilled in the art.Accordingly, it is intended to embrace all such alternatives,modifications and variations that fall within the spirit and broad scopeof the appended claims.

All publications, patents and patent applications mentioned in thisspecification are herein incorporated in their entirety by referenceinto the specification, to the same extent as if each individualpublication, patent or patent application was specifically andindividually indicated to be incorporated herein by reference. Inaddition, citation or identification of any reference in thisapplication shall not be construed as an admission that such referenceis available as prior art to the present invention. To the extent thatsection headings are used, they should not be construed as necessarilylimiting.

What is claimed is:
 1. A method of adding a computerized agent to aninstant messaging (IM) session managed by an IM service for identifyingautomatically textual instructions to perform a transaction related toat least one participant of said IM session, comprising: managing acomputerized agent representing a transaction performing entity, saidcomputerized agent being subscribed to an instant messaging (IM) serviceby a telephone number, said computerized agent is a participant of aninstant messaging (IM) session managed by an IM service and initiated bya user which is also a participant of said IM session; wherein said userparticipates in said IM session by inputting text content using an IMclient module running on a client terminal; using said computerizedagent to acquire said text content in said IM session; analyzing atleast said text content to identify automatically textual instructionsto perform a transaction from said user which uses said IM clientmodule; automatically instructing an operation of said transaction; andsubmitting by said computerized agent at least one IM message in said IMsession, said at least one IM message presented to said user using saidIM module and is indicative of a performance or a denial of saidtransaction by said transaction performing entity.
 2. The method ofclaim 1, wherein said IM session is established in response to a useraction of said user using said client terminal.
 3. The method of claim2, wherein said user action comprises at least one of scanning a barcodeusing a camera of said client terminal and inputting said telephonenumber in a user interface rendered by a browser.
 4. The method of claim2, wherein said user action comprises establishing a group sessionbetween said user, at least one additional user and said computerizedagent.
 5. The method of claim 1, wherein said automatically instructingcomprises generating a link to a web document having credential userinterface that allows said user to input credentials for performing saidtransaction directly to said transaction performing entity when said webdocument is displayed on a screen using a browser executing on saidclient terminal.
 6. The method of claim 5, wherein said generatingcomprises acquiring a token from transaction performing entity andgenerating said link according to said token.
 7. The method of claim 1,further comprising instructing said computerized agent to leave said IMsession after said performance or said denial of said transaction. 8.The method of claim 1, wherein said analyzing at least said text contentis performed analyzing said text content by natural language processing(NLP).
 9. The method of claim 1, wherein said IM session is a groupdiscussion between said user, said transaction performing entity agent,and at least one participant which is being subscribed to said IMservice another telephone number; wherein said at least one participantis added to said IM session by said user.
 10. The method of claim 9,wherein said analyzing comprises extracting from said IM session detailsof said at least one participant to perform said transaction.
 11. Themethod of claim 1, further comprising establishing an additional IMsession using said IM service between said computerized agent and atleast one participant which is being subscribed to said IM serviceanother telephone number to acquire payment data; wherein said operationis performed using said payment data.
 12. The method of claim 1, furthercomprising establishing an additional IM session between saidcomputerized agent and said user to authenticate said user; wherein saidoperation is performed when said user is authenticated.
 13. The methodof claim 12, further comprising performing at least one of instructingsaid IM service to delete or mask at least some of said additional IMsession and sending said user a reminder to delete at least some of saidadditional IM session.
 14. The method of claim 1, wherein said IMsession is held between a plurality of human participants including saiduser, a retailer agent and said computerized agent; wherein said textualinstructions define a split of payment for a product sold by a retailerrepresented by said retailer agent to said plurality of humanparticipants; further comprising separately authenticating said split orsaid transaction by an additional IM session separately held betweensaid computerized agent and each of said plurality of humanparticipants.
 15. The method of claim 1, further comprising adding anadditional computerized agent representing a retailer as an additionalparticipant to said IM session; wherein said additional computerizedagent analyzes an additional IM message in said IM session which isreceived from said user to identify automatically a request to purchasea product or a service from said retailer; wherein said additionalcomputerized agent approves or denies said request by adding a furtherIM message to said IM session; wherein said transaction is between saiduser and said retailer.
 16. The method of claim 15, further comprisingacquiring payment data in a direct communication with said additionalcomputerized agent; wherein said operation is performed using saidpayment data.
 17. The method of claim 1, wherein said IM client moduleis a messenger application which allows said user to message with aplurality of contacts from a contact list in addition to performing saidIM session.
 18. The method of claim 1, wherein said textual instructionsare encoded using at least one emoticon.
 19. A system of adding acomputerized agent to an instant messaging (IM) session managed by an IMservice for identifying automatically textual instructions to perform atransaction related to at least one participant of said IM session,comprising: at least one processor executing a code comprising: codeinstructions for managing a computerized agent subscribed to an IMservice by a telephone number and set to participate as a transactionperforming entity in an instant messaging (IM) session managed by an IMservice, wherein said computerized agent is added to said IM session inresponse to an action of a user which uses an IM client module, said IMclient module runs on a client terminal and used to allow said user toparticipate in said IM session by inputting text content, saidcomputerized agent acquires said text content from said IM session, codeinstructions for analyzing said textual content received from said userin said IM session to identify automatically textual instructions toperform a transaction, code instructions for instructing an operation ofsaid transaction by said transaction performing entity, and codeinstructions for instructing said computerized agent to add to said IMsession an IM message indicative of a performance or a denial of saidtransaction by said transaction performing entity, wherein said IMmessage is presented to said user.
 20. A computer program product foradding a computerized agent to an instant messaging (IM) session managedby an IM service for identifying automatically textual instructions toperform a transaction related to at least one participant of said IMsession, said computer program product comprising: a computer readablestorage medium having stored thereon: first program instructionsexecutable by a system to cause the system to manage a computerizedagent representing a transaction performing entity when saidcomputerized agent is added as a participant to an instant messaging(IM) session managed by an IM service and triggered by an action of auser which is also a participant of said IM session, said computerizedagent being subscribed to said IM service by a telephone number, saidadding is instructed in response to said action, said user participatesin said IM session by inputting text content using an IM client modulerunning on a client terminal; and second program instructions executableby the system to cause the system to use said computerized agent toacquire said text content and to analyze said IM session to identifyautomatically textual instructions from said user which uses said IMclient module to perform a transaction; third program instructionsexecutable by the system to instruct automatically an operation of saidtransaction; and fourth program instructions executable by the system touse said computerized agent to submit an IM message in said IM session,said IM message is indicative of a performance or a denial of saidtransaction by said transaction performing entity and presenting said IMmessage to said user.